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The Portland International Film Festival depends on the contribution
of its volunteers to produce a world-class festival. As a not-for-profit
organization, we know that we couldn't hold the Festival without you
and are grateful for your generosity and time. Thank you in advance
for being part of the volunteer team and helping to make this one of
the very best annual events in Portland. If you find that you still
have questions after you review the below information, please feel free
to contact our Volunteer Coordinator at 503.260.9328.
VOLUNTEERS ORIENTATION
AND SIGN UP MEETING:
1/27/2005 7PM GUILD THEATRE (SW 9th and Taylor)
Attendance & Shifts
We depend on your commitment to work the shifts that have been scheduled
for you. Standard weekend shifts are from 12:00PM to 5:00PM and 5:00PM
to 10:00PM. Standard weekday shifts are 5:00PM to 10:00PM. Shift times
for some areas may vary. If you have an emergency or need to reschedule
your shift, please contact the Volunteer Coordinator, at 503.260.9328
Arrival
Plan on arriving at the Volunteer Check-in area, located in the participating
theatres, about 10 minutes before your shift is scheduled to begin.
There you will receive a name tag which you will wear throughout your
shift.
Volunteer Information Sessions
Volunteer Information Sessions will be held on Tuesday, January 27th,
7PM. The session will take place at the Guild Theatre located at SW
9th and Taylor in downtown Portland. The session will give you a chance
to meet the players, provide you with the details and logistics of the
film festival, and give you more specific information about each area
needing volunteers. If you are a first time volunteer you must attend
this information session.
Perks
Volunteering for PIFF will give you the opportunity to meet and talk
with people involved in the film industry and to be a part of a fun
and rewarding environment. Volunteers will receive one ticket voucher
for every 4 hours that you work. The vouchers can then be redeemed for
a film at the Portland International Film Festival. The tickets are
on a "space available" basis. Also, you will be invited to
a Volunteer Appreciation Party in early March. Date, location and time
to be announced
Potential volunteers must agree to the
following:
- Volunteers are responsible to their own transportation;
- Volunteers must be available to attend pre-festival training;
- Volunteers understand they are freely donating their time and skills
to PIFF;
- Volunteers understand that they are not employees of the Northwest
Film Center. They are not covered by any type of insurance including
but not limited to: personal liability, health or life insurance, worker’s
compensation, or unemployment compensation.
Volunteer positions will be filled on a first-come first-serve basis.
VOLUNTEER POSITIONS
Line Control
Be aware of the shows starting times. We will have
three lines outside the theater. One will be for Silver Screen Club Members
and pass holders, another, usually right next to the first line, will
be for patrons with advance tickets. The third line will start in front
of the box office for people waiting to purchase tickets. Familiarize
yourself with where the lines are by looking at the signs. As people arrive,
they will not be sure which line they should be in and you are there to
help. Walk the lines from front to back. Speak loudly and clearly: “This
line is for Silver Screen Club Members and pass holders. The line next
to them is for advance ticket holders. If you need to purchase a ticket,
please join the line in front of the box office.”
“This is a line for those waiting to purchase tickets for _(film
title)___________ at_______am/pm. Tickets are $8.00 general admission,
$7.00 for Art Museum Members, and $5.00 for Children 12 and under. If
you are a Silver Screen Club Member, a pass holder or have an advance
ticket, please join the line over here.” “Repeat these announcements
frequently. Be alert and ready to answer questions. You may be asked to
help seating patrons inside once the outside line has depleted. Please
be back at your post 40 minutes prior to the start of the next festival
screening.
Clicker at theater entrance
You will be stationed at the entrance to the theater and should not
permit entry until the manager tells you. You will have a numerical
hand clicker and will count ALL patrons coming into the film, including
pass and ticket holders. Be as careful as you can not to double count
people or count staff. The Theater Manager will use this clicker number
to help determine how many tickets can be sold to fill the auditorium.
It is important you stay at your post until the manager releases you.
Please be back at your post in front of the theater entrance and be
ready to start again 40 minutes prior to the start of the next festival
screening.
Ticket Taker at theater entrance
You will be stationed at the entrance to the theater and should not
permit entry until the manager tells you. Prior to starting, examine
the samples of passes and make yourself generally familiar with them.
You will be stationed next to a volunteer who is tallying the type of
passes. When the manager tells you to begin, check the patrons’
pass and tell the tally taker how many and what type of pass to tally.
Work together. Single admit passes should be collected in one piece.
Remember, Silver Screen Club members are allowed up to TWO people including
themselves per each card. After the pass holders enter, you will rip
tickets. For our advance tickets, it is important that we retain the
LARGE portion of the ticket and give the smaller one to the patron.
Please be back at your post in front of the theater entrance and be
ready to start again 40 minutes prior to the start of the next festival
screening.
Tally Person at theater entrance.
You will be stationed at the entrance to the theater and should not
permit entry until the manager tells you. Prior to starting, examine
the samples of passes on your clipboard and make yourself generally
familiar with the various types of passes. Fill out the tally sheet
with the appropriate information (date, film title, show time, etc.).
You will be stationed next to a volunteer who is examining passes and
telling you how many and what type of passes to tally on your sheet.
When the manager tells you to begin, you will make a hash mark on the
sheet under the appropriate column for each patron as the ticket taker
examines their pass and tells you what to write. Work together. Remember,
Silver Screen Club members are allowed up to TWO people including themselves
per each card. After the pass holders enter, the ticket taker will rip
tickets and you will continue to tally arriving pass holders. Please
be back at your post in front of the theater entrance and be ready to
start again 40 minutes prior to the start of the next festival screening.
Ballots and Program Notes
Stand inside the entrance to the auditorium and pass out ballots (and
program notes if necessary) to each patron entering. At about five minutes
before show time, if the show is busy, help patrons find seats in the
auditorium. The manager will help with this process.
Extra volunteers
Double up on line control
Double up on ballots/program notes
Assist manager in finding empty seats in auditorium
Office Volunteers
Need to be available also in the weeks before the Festival to help with
advance tickets sales - Advance ticket sales start Feb. 2nd at the PIFF
headquarter, located at 901 SW Taylor. All office volunteers will report
to this location. Shifts will be of two hours each, starting from 10am
and ending at 7pm. Office volunteers will be asked to assist the operations
coordinator, run errands, take ticket phone orders, and help with set-up
and maintenance.
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